Support
Get unstuck.
Most issues fall into one of the patterns below. If yours doesn't, email me directly — it's the fastest way to get an answer and usually turns into a fix in the next release.
Install
- Visit the Chrome Web Store listing and click Add to Chrome.
- Approve the permissions prompt.
- Open any page in a foreign language, select a word, press
Ctrl+Space.
Common issues
Ctrl+Space doesn't open the panel
Three things to check, in order. (1) Make sure your selection is at least two characters — single characters are intentionally ignored. (2) Some sites override Ctrl+Space for their own shortcuts (e.g. autocomplete). Try selecting and using the right-click context menu instead. (3) After installing or updating the extension, hard-refresh the page (Cmd+Shift+R or Ctrl+Shift+R) — the content script only injects on fresh page loads.
The translation panel looks unstyled
This is almost always a stale-bundle issue after an update. Reload the extension at chrome://extensions (the refresh icon on the card), then hard-refresh the page you were testing on. If that doesn't fix it, the page may use a Content Security Policy that blocks the panel's stylesheet — a few corporate intranets and banking sites do this and there's no workaround.
I saved a word, but it's not on the Saved words page
The Saved words page reads from your browser's IndexedDB. Two things to verify. (1) The extension must be installed in the same Chrome profile you're viewing the website with. (2) The extension's ID must be allow-listed for this site — if you self-installed an unpacked build, you may need to set the extension ID in your local config. If you installed from the Chrome Web Store, this is automatic.
Wrong source language was detected
Auto-detect uses Google's detection and sometimes guesses badly on short selections. Open the source-language dropdown in the panel and pick the correct language explicitly — your choice is remembered for next time.
Can I use it on Firefox or Safari?
Not yet. The current build targets Chrome's Manifest V3 and Plasmo's Chrome bundler. A Firefox port is technically a Plasmo flag flip, but hasn't been tested or released.